01. Getting Started10 articlesHow do I get started?Can I watch submissions?What are your hours?Show all
02. Inviting Others8 articlesHow do I send an invite?How many people can I invite?How to Add Message PromptsShow all
03. Contributing10 articlesHow to upload media using a phone.How to record a video with a phone.As a video creator, how do I add media?Show all
04. Editing19 articlesDoes the music play in the video?Can I arrange the order of the media?Can I change the display length on photos and text cards?Show all
05. Finalizing9 articlesCan I have the video finished quicker?Can I add late submissions?Can I reopen my event?Show all
06. Sharing10 articlesCan I download the submitted videos?How to share the event invite link?How do I know the video is ready? Show all
08. Troubleshooting6 articlesMy video clip won’t upload.I can't access my photos on my Android phone.How can I find the video I started?Show all
09. Gifting - Creator18 articlesWhen and how are the gifting funds sent to the recipient?Can I have funds added by contributors refunded to them?Can collected money be redeemed as cash instead of a gift?Show all
10. Gifting - Contributor 8 articlesWhat is the maximum and minimum that I can contribute?What gifting fees do you charge?Why are funds displayed in USD?Show all
11. DVD & USB8 articlesCan I purchase a DVD or USB of my VidDay?How much does a DVD or USB cost?How does shipping work & how much does it cost?Show all
12. Postcards5 articlesWhat are postcards?How soon will my postcard be delivered?Can I order more than one postcard at a time?Show all
13. Video Books6 articlesWhat is a video book?How long will it take to process my order?How much does the Video Book cost?Show all
14. Recipient7 articlesI received a VidDay. How does this work?I've received a gift voucher with my video. What is it, and how do I claim it?What's the thank you video feature? Show all
15. VidDay Membership7 articlesVidDay Membership PerksHow do I become a VidDay member?Will I get charged immediately?Show all
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