Can I download the submitted videos?
No, you can not download submitted videos.
If you need a particular clip, please reach out to a Customer Care Specialist by email at email@example.com or through live chat, and we'll be happy to get that for you.
Also, after finalizing your video gift, you can request your media and we will provide you with a media package that contains all the media from your Event Page.
If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.