Hi, how can we help?
Search results:
01. Getting started
- Can I add written messages?
- Can I edit photos?
- Can I preview submissions?
- Can I use a video theme?
- How do I get started?
- How does the Collage theme work?
02. Inviting Others
- Are the videos and photos private?
- Can I edit the deadline?
- How do I see submissions?
- How do I send an invite?
- How many people can I invite?
03. Contributing
- As a Creator, how do I submit media?
- Does VidDay work on Safari?
- How to record a video with a phone.
- How to record a video with a webcam.
- How to upload media on a computer.
- How to upload media using a phone.
04. Editing
- Can I add my own background music?
- Can I arrange the order of the media?
- Can I delete a video or photo?
- Can I edit video clips?
- Can I fix audio/video sync issues?
- Can I preview my video?
05. Finalizing
- Can I add late submissions?
- Can I have the video finished quicker?
- Can I reopen my Event?
- Can I see my video before paying?
- How long does it take to finalize?
- What should I know before finalizing?
06. Sharing
- Can I download the final video?
- Can I download the submitted videos?
- Can I only share with the recipient?
- How can I share the final video?
- How can I share the video publicly?
- How do I know the video is ready?
07. Paying
- Are international payments accepted?
- How much does it cost?
- When do I pay?
- Which payment types are accepted?
08. Troubleshooting
- How can I find the video I started?
- How do I clear my cache?
- I can't access my videos.
- My video clip won’t upload.
- The final video won't play in full.
- Troubleshooting tips.