Help CenterHere's what you can expect when you finalize your video.
High Quality
Your finalized video gift will be 1080p HD resolution.
Audio Normalization
The audio from video clips is normalized to make the volume between each video more consistent.
Removal of Watermark
The watermark seen on previews will be removed.
Gift Wrap Effect
Your finalized video gets wrapped up in a beautiful wrapping paper like a gift.
With the click of a button, your video unwraps itself and starts playing. There's something for everyone with many wrapping paper options.
And you can turn off the effect if you don't want your video wrapped.
Gift page
A page specifically for the recipient. Share the private link with the recipient only for them to:
- Watch their video gift
- Post a thank you video
- Claim their gift card (if available)
- Share their video with others
If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.