Help CenterWhite Glove Premium includes hands-on support from our video specialists, editing, and your finalized HD video.
What we take care of
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Setup and participation guidance
We help guide your setup, monitor submissions, and suggest ways to encourage more people to contribute. -
Media quality checks
We check photos and videos for playback issues, duplicates, and unwanted media. -
Organizing and editing
We arrange your photos and clips into a natural sequence and trim unwanted moments. -
Photo improvements
We crop, rotate, and enhance photos where possible. -
Personalizing your video
We apply your preferences for music, theme, text cards, and overall tone. -
Preview and revisions
You’ll receive a preview and can request up to two rounds of revisions within the included specialist time. You give the final approval before your video is finalized. -
Your finished HD video
Your finalized video is included, ready to download and share.
How much specialist time is included?
Most projects fit comfortably within the two hours of specialist time included with White Glove Premium.
That time covers organizing your media, editing, project-specific guidance, and up to two rounds of revisions.
If your project needs more time, we’ll discuss it with you first. Additional specialist time is $45 per hour and only proceeds with your approval.