No, you can not download submitted videos. If you need a particular clip, please reach out to a Customer Care Specialist by email at [email protected] or through live chat, and we'll be happy to get that for you. Also, after finalizing your video gift, you can request your media and we will provide you with a media package that contains all the media from your Event Page. If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.

There are many ways to share the invite link. One of the ways that you can share your event is by copying the event link that appears in the address bar of your browser: Sharing the event link on a desktop Smart Invites: When you click on the Smart Invites option, you will be able to invite contributors by importing from google, uploading a CSV file or adding emails individually.

When the video is ready, you'll receive an email notification.  The finished video is hosted on the Event Page that you created to collect media.  The video clips and photos are no longer visible, and in its place is the finished video. You can watch, manage, and share the video with the recipient and others from there. By default, the privacy of the video is set to Private. Be sure that you're logged in to your VidDay account to see the finished video, or else the event page will appear closed.

Yes, you can download the final video and keep it as a keepsake. When you are logged in to your VidDay account, you'll see the download button below the final video on the right side. Please note: Your video gift can be a large file to download. Therefore, we strongly recommend connecting to WiFi before downloading your video to avoid additional charges depending on your cellular data plan. 

Here is a step-by-step guide to posting your VidDay on Facebook.  Helpful hint: make sure to download your VidDay onto your device before starting the steps below. Log into your VidDay account, and on your Event Page, you'll see the download button underneath the final video on the right. Save the downloaded video somewhere handy on your device! Facebook To upload your VidDay to Facebook, visit www.facebook.com to sign in.

Here is a step-by-step guide to posting your VidDay on Youtube and Facebook.  Helpful hint: make sure to download your VidDay onto your device before starting the steps below. Log into your VidDay account, from your dashboard double click the event, you'll see a download button in the top right corner. Save the downloaded video somewhere handy on your device! YouTube To upload to YouTube, visit www.youtube.com to sign in.

Now that you've finished your masterpiece, it's time to share it Sharing with the recipient Click the Send to Recipient button and enter their email address and you can select Deliver Now or Schedule Delivery and you can choose a date for the video to be sent to the recipient. They'll have access to view the video as well as the option to download a copy. This link is also known as a private link since the video does not need to be made public in order for the link holder to view it.

The final video is private right from the start! To make the video public, click on Share with Friends and click the toggle beside Private to change it from "Private" to "Shareable". The original event link is now public and can be viewed by others.  For more information on sharing the video please see:  How Can I Share The Final Video If you need further assistance, please contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.

You will first want to click on Send to Recipient on the final video page. You will then be taken to the page below. From here you are given two options, Schedule Delivery and Deliver Now, along with the ability to leave a personal message to be sent along with the final video to the recipient.   If you click on Schedule Delivery, you can schedule a date and time you would like your gift to be sent to the recipient or you can choose Deliver Now to send it immediately.