No, you can not download submitted videos. If you need a particular clip, please reach out to a Customer Care Specialist by email at support@vidday.com or through live chat, and we'll be happy to get that for you. Also, after finalizing your video gift, you can request your media and we will provide you with a media package that contains all the media from your Event Page. If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.

There are many ways to share the invite link. One of the ways that you can share your event is by copying the event link that appears in the address bar of your browser: Sharing the event link on a desktop Smart Invites: When you click on the Smart Invites option, you will be able to invite contributors by importing from google, uploading a CSV file or adding emails individually.

When the video is ready, you'll receive an email notification.  The finished video is hosted on the Event Page that you created to collect media.  The video clips and photos are no longer visible, and in its place is the finished video. You can watch, manage, and share the video with the recipient and others from there. By default, the privacy of the video is set to Private. Be sure that you're logged in to your VidDay account to see the finished video, or else the event page will appear closed.

Yes, you can download the final video and keep it as a keepsake. When you are logged in to your VidDay account, you'll see the download button above the final video on the right side. Please note: Your video gift can be a large file to download. Therefore, we strongly recommend connecting to WiFi before downloading your video to avoid additional charges depending on your cellular data plan. 

Here is a step-by-step guide to posting your VidDay on Facebook.  Helpful hint: make sure to download your VidDay onto your device before starting the steps below. Log into your VidDay account, and on your Event Page, you'll see the download button underneath the final video on the right. Save the downloaded video somewhere handy on your device! Facebook To upload your VidDay to Facebook, visit www.facebook.com to sign in.

Here is a step-by-step guide to posting your VidDay on Youtube and Facebook.  Helpful hint: make sure to download your VidDay onto your device before starting the steps below. Log into your VidDay account, from your dashboard double click the event, you'll see a download button in the top right corner. Save the downloaded video somewhere handy on your device! YouTube To upload to YouTube, visit www.youtube.com to sign in.

Now that you've finished your masterpiece, it's time to share it! Sharing with the recipient Click the Send to Recipient button and enter their email address and you can also schedule a delivery of the video to the recipient for a specific date.  They'll have access to view the video as well as the option to download a copy. This link is also known as a private link since the video does not need to be made public in order for the link holder to view it.

The final video is public right from the start! To make the video private, click on the toggle beside Contributors can view the video to change it from "Viewable" to "Hidden". The original event link is now private and cannot be viewed by others.  For more information on sharing the video please see:  How Can I Share The Final Video If you need further assistance, please contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.