Help CenterThe Quality Check service is an optional add-on at checkout that ensures your VidDay video looks its best. A VidDay video expert will refine your media for optimal quality, making your video more polished and professional.
What’s Included?
✔ AI Upscaling: Enhances blurry, low-resolution photos for a sharper appearance. (Note: Some low-quality images may not improve and will remain unchanged.)
✔ Video Trimming: Removes awkward starts and stops for smoother playback.
✔ Photo Cropping: Adjusts photos to eliminate empty space and improve focus.
✔ Audio Optimization: Disables background music on clips with their own sound to ensure smooth transitions.
✔ Text Enhancement: Extends the duration of text-containing photos for better readability.
✔ Screenshot Removal: (For Collage themes only) Removes unwanted screenshots for a cleaner look.
Processing Time
Opting for Quality Check can extend processing time by up to 4 hours.
- Submissions between 9 PM – 7 AM CST may experience an additional delay of up to 12 hours.
- Custom music synchronization may require slight adjustments due to video trimming.
Pricing
The Quality Check fee is based on your video’s length:
- Up to 3 minutes: $5 USD
- 3:01 to 10 minutes: $10 USD
- 10:01 to 20 minutes: $15 USD
- 20:01 to 170 minutes: $20 USD
Adding a Quality Check ensures your video is polished and seamless, with fees scaling based on duration.
Need Help?
For questions, contact our Customer Care Team via live chat in the bottom right corner of the VidDay app or website.