The final video won't play in full.

1 min. readlast update: 10.18.2023

Final videos are rendered in 1080 HD quality so they tend to be large files. A video that won't play in full or that constantly stops may be due to a weak Wi-Fi signal or internet connection

Check your Wi-Fi/Internet connection or restart your device.  

Better yet, download the video ahead of time to avoid any issues during showtime!

Still experiencing some issues? Reach out contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.

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