The final video won't play in full.
Final videos are rendered in 1080 HD quality so they tend to be large files. A video that won't play in full or that constantly stops may be due to a weak Wi-Fi signal or internet connection
Check your Wi-Fi/Internet connection or restart your device.
Better yet, download the video ahead of time to avoid any issues during showtime!
Still experiencing some issues? Reach out contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.
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