VidDay videos are rendered in 1080p HD quality, which means they can be large files. If your video keeps buffering, stopping, or won’t play in full, it’s likely due to a weak internet connection.
<h3 data-end="398" data-start="366">Troubleshooting Steps:</h3>
✔ Check your Wi-Fi or internet connection — try refreshing the page. ✔ Restart your device to see if that resolves the issue. ✔ Download the video in advance to avoid any streaming interruptions during showtime.
Pro Tip: Downloading the video ensures smooth playback, especially if you plan to play it at an event.
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<h3 data-end="776" data-start="746">Still Having Issues?</h3>
Our Customer Care Team is here to help!&nbsp;💬 Chat with us live in the bottom right corner of the VidDay app or website.

VidDay videos are rendered in 1080p HD quality, which means they can be large files. If your video keeps buffering, stopping, or won’t play in full, it’s likely due to a weak internet connection.


TROUBLESHOOTING STEPS:

✔ Check your Wi-Fi or internet connection — try refreshing the page.
✔ Restart your device to see if that resolves the issue.
✔ Download the video in advance to avoid any streaming interruptions during showtime.

Pro Tip: Downloading the video ensures smooth playback, especially if you plan to play it at an event.

 


STILL HAVING ISSUES?

Our Customer Care Team is here to help! 💬 Chat with us live in the bottom right corner of the VidDay app or website.

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