How long does it take to finalize?
The time it takes to finalize a video gift depends on the length.
Go to your Event Page > Finalize Your Video and look for an estimated time above the Checkout & Finalize button.
Most video gifts render within 1 to 2 hours. But, if you're in a rush, reach out to a Customer Care Specialist using our live chat, and we will do our best to speed up the process.
Please note: Selecting a Quality Check at checkout can add up to 4 hours. Or 8 hours if finalizing between 12 AM and 7 AM CST.
If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.