A hard refresh/clearing your cache can help resolve certain issues with the website and should be the first course of action when troubleshooting.&nbsp;
Press the following keys:
Windows: CTRL + SHIFT + R
MacOS: CMD + SHIFT + R
Mobile: Checkout the guides below
Do note that the above will only clear the last 24 hours of your cookies and cached items. A better method is to clear everything. Here's a guide for <a href="https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop" target="_blank"><ins>Chrome</ins></a> and <a href="https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox" target="_blank">Firefox</a>.
Still experiencing some issues? Reach out contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.

A hard refresh/clearing your cache can help resolve certain issues with the website and should be the first course of action when troubleshooting. 
Press the following keys:
Windows: CTRL + SHIFT + R
MacOS: CMD + SHIFT + R
Mobile: Checkout the guides below
Do note that the above will only clear the last 24 hours of your cookies and cached items. A better method is to clear everything. Here's a guide for Chrome and Firefox.
Still experiencing some issues? Reach out contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.

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