Why was my credit card charged?

1 min. readlast update: 07.29.2024

VidDay Membership charges

When finalizing and purchasing your VidDay video compilation gift, you may be presented with the option to subscribe to our VidDay Membership. This Membership offers many advantages such as:

  1. A discount on the cost of your original video
  2. Free VidDay videos
  3. Unlimited Video republishes
  4. Priority processing
  5. Unlimited access to ecards via VidDay Greetings

You benefit from a 30 day free trial, after the trial the membership comes with a monthly fee which is charged directly to the credit card used for the original purhase. You can expect the charge to appear on the 1st day after the trial period ends. 

You can cancel your membership at anytime by visiting the Billing section of your VidDay account see How do I cancel my Membership for steps on how to cancel. 

VidDay is committed to ensuring that you are satisfied with our product, if for any reason you are not, please do reach out to us via livechat or at [email protected] and we'll do our best to make it right.

If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner. 

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