What should I know before finalizing?

Before you hit that finalize button, here are a few things to double-check to ensure your video gift turns out just right:

Arrange Your Media

Make sure your media is in the right order. You can click and drag clips and photos to rearrange them — starting from top-left to bottom-right. That’s the order they’ll appear in your final video.

Check for Audio

Sometimes, video clips are uploaded without audio due to file corruption or compatibility issues. We recommend previewing each clip to confirm the audio is working. If any clips are silent, you can ask the contributor to resubmit their video — or leave it as is.

Crop Your Photos (Optional)

Want your photos to appear just right? Use our built-in Photo Editor to crop them. The way they look in your preview is how they’ll appear in the final video.

Make Sure Everyone's Submitted

Once you finalize your video, the submission page will close and no new media can be added — unless you reopen the event. If you’re still expecting clips or photos from others, it’s best to wait before finalizing.

Preview Before Finalizing

You can create a free previews of your video to see how everything comes together. Just click the Preview card on your Event Page — it’s a great way to catch anything you might want to tweak.

Republishing Info

You can reopen your Event Page and remake your final video once for free.
Additional remakes are subject to a 30% republishing fee — unless you’re a VidDay Member, in which case you get unlimited republishes. Membership is available during checkout and comes with other exclusive perks.

If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.