<p>If a gift card is not working, please contact a Customer Care Specialist, and we'll sort things out for you.&nbsp;</p>
<p>You can do so by using the live chat in the bottom right corner.</p>


If a gift card is not working, please contact a Customer Care Specialist, and we'll sort things out for you. 
You can do so by using the live chat in the bottom right corner.

The gift card does not work. What can I do?

When and how is the gift card sent to the recipient?

Can I have money contributions refunded and returned to participants?

Can collected money be redeemed as cash instead of a gift card?

Why did I get charged in USD?

How do I add money to a gift card?

Which gift cards are available to the recipient?

What payment types do you accept?

Are gift card money contributions safe?

How do I add a gift card?

Can I control who can add money?

What are the minimum and maximum contributions?

What are the gift card fees?

How does the gift card feature work? 

How will the recipient get their gift card?

Are charitable gift cards tax deductible?

How long does the recipient have to claim the gift card?

What is a Digital Gift Card?

09. Gift Cards - Creator

Hi, how can we help?