Your satisfaction is important to us.
If unsatisfied with the product received, please contact a Customer Care Specialist by email at support@vidday.com or by using our live chat in the bottom right corner.

Your satisfaction is important to us.
If unsatisfied with the product received, please contact a Customer Care Specialist by email at support@vidday.com or by using our live chat in the bottom right corner.

I am not satisfied with the DVD/USB that I've received, what can I do?

Can I purchase a DVD or USB of my VidDay?

How much does a DVD or USB cost?

How does shipping work & how much does it cost?

I made changes to my VidDay, can I get a new copy? 

Is there a maximum video length when ordering a DVD or USB?

Why is my video stretched when playing the DVD?

Can I order the DVD or USB prior to finalizing?

11. DVD & USB

Hi, how can we help?