Help CenterNo, you can not download the submitted videos.
If you need a particular clip, please reach out to a Customer Care Specialist by email at [email protected] or through live chat, and we'll be happy to get that for you.
However, after finalizing your video gift, you can click on Download below your final video. Then on the download page click on Download Media Package. It will automatically begin to download all your media from your Event Page to your device.
If you need further assistance, please contact a Customer Care Specialist using our live chat in the bottom right corner.