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What's the Quality Check?

By selecting Quality Check, a video technician from the VidDay team will personally review your media and do the following if needed:

  • Trim videos clips with awkward beginnings and endings
  • Crop photos with blank areas
  • Toggle off our background music from video clips that already have background music
  • Increase feature time for photos with text
  • Exclude undesirable screenshots from the background scenes for the Collage theme

Note: Quality Checks can add up to 4 hours of additional wait time.

If you need further assistance, please contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.