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What file formats do you accept?

Most common file formats are accepted — here's a list!


  • mp4
  • mov
  • MOV
  • mkv
  • 3gp (not recommended, low quality)


  • PNG
  • JPG
  • JPEG

Note: HEIC files are not supported. You can convert them to PNG using this tool: https://heic2png.com/

Not currently accepted

  • WAV
  • MP3
  • GIFs
  • TXT
  • PDF 
  • DOC
  • PPT
  •  XLS
  • HEIC

If you need further assistance, please contact a Customer Care Specialist using our live chat, found in the bottom right corner of the VidDay app or website.